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Futbol Delco Mahue Business And Management SiteIf you WOW a customer at the Moment of Truth , the average customer will walk away and tell 5 people about the experience. If you fail to meet the customer’s expectations at the Moment of Truth , customers are very likely to tell 11 people about the problem they had with your company. If [...]
Do you define success as having a lot of money? Or do you define success as being able to live your life the way you want too? Either way, they are both good things to strive for. We all know not everyone can be successful as there are checks and balances for winners and losers. [...]
I’ve unearthed some surprising bits of wisdom for new wahms by listening to Johnny Cash lately. I thought I would share some of these tidbits from the Rockabilly legend. 1) Understand Your Man …er, target market! That’s right. Do you understand your target market? Are you aware of her needs, desires and driving ambitions? Does [...]
What if you’ve taken the time to create a marketing plan but now you’re so busy servicing your current clients that you’re having a hard time keeping on track with your plan? Is it okay to set the plan aside for awhile? After all you’ve got enough business to keep you busy. And, you’re not [...]
